Archive Monthly Archives: July 2012
Client and Employee Feedback
Celestial Care uses “Home Care Pulse”, the leading survey company in the home care industry, to get both client and caregiver feedback on a monthly basis. All employee feedback is anonymous. In June, Celestial Care received an overall client satisfaction rating of 4.91 and caregiver satisfaction rating of 4.85. The rating is based on a scale of […]
Read More »Hospital Discharges
Proper planning at the time of hospital discharge is very important. If the patient has the right equipment and care arranged, the chance of re-admission will be minimized. Home health agencies normally provide “limited” visits after discharge while other agencies, family or friends provide the ongoing care. Private duty agencies usually provide more of the […]
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